Communications Manager

Reports to: Vice President, Communications

ORGANIZATION SUMMARY

The Depression and Bipolar Support Alliance (DBSA) is a leading national organization focusing on mood disorders including depression and bipolar disorder, which affect over 21 million Americans, account for over 50% of the nation’s suicides every year and cost $23 billion in lost workdays and other workplace losses.

DBSA’s peer-based, wellness-oriented, and empowering services and resources are available when people need them, where they need them, and how they need to receive them—online 24/7, in local support groups, in audio and video casts, or in printed materials distributed by DBSA, our chapters, and mental health care facilities across America.

Through more than 500 support groups and approximately 150 chapters, DBSA reaches millions of people each year with in-person and online peer support; current, readily understandable information about depression and bipolar disorder; nationally recognized peer support services, training, advocacy, and empowering tools focused on an integrated approach to wellness.

DBSA is led by and created for individuals living with a mood disorder, and that experience informs everything that we do.

OUR VALUES

  1. Community—DBSA creates the opportunity for meaningful lives by compassionately engaging with individuals and providing peer-led support groups, educational materials, and wellness tools that focus on resilience, achievement, creativity, and connection.
  2. Inspiration—DBSA celebrates peers’ accomplishments, including those of the many talented, successful individuals recognized by the public for their contributions to the world.
  3. Wisdom—DBSA advances learning through research and experience while promoting a transformative understanding of mental health through wide, timely dissemination of information about the latest treatments, wellness practices, and lived experiences.
  4. Responsibility—DBSA advocates for the right of peers to choose their own paths to mental, emotional, and physical wellness while promoting structures and practices that advance whole health and accessible care for everyone.

Scope of Role

The Communications Manager is responsible for managing and executing the design of DBSA communications including but not limited to print collateral, web and social media collateral, presentations and electronic communications tied to strategic and programmatic objectives.  This position is an integral part of the DBSA Communications team, works closely with all departments and reports to the Vice President, Communications.

Duties & Responsibilities

These describe the general nature and level of work performed and are not to be construed as an exhaustive list of all duties and responsibilities of the DBSA Communications Manager.

 Communications

  • Design and create DBSA organizational, Development/Fundraising, and program-specific presentations and collateral materials.
  • Work with DBSA Chapter and Programs Teams to provide monthly updates on DBSA programs.
  • Work to expand content and use of DBSA print, radio, and video public service announcement library.
  • Work with DBSA teams to coordinate and write content for distribution to internal and external media sources.

Publications

  • Work with DBSA’s Communications to expand reach of, and engagement with DBSA e-newsletter.
  • Using the National Institute of Mental Health (NIMH) and other sources, keep all statistics for DBSA fact sheets, press kits, brochures, websites, and other collateral material updated and consistent across all communication platforms.
  • Develop and expand testimonial library.

Marketing

  • Execute marketing and promotion strategies to drive attendance and awareness of DBSA special events and programs.
  • Execute marketing and promotion strategies to expand awareness of DBSA programs and services within the clinical community.
  • Manage DBSA annual advertising and exhibit initiatives.
  • Create and manage program-specific communication and promotional components.
  • Work with DBSA Chapters Teams to ensure brand integrity across DBSA chapters and state organizations.

 Public Relations

  • Create and distribute media materials such as: press releases, press kits, fact sheets, and other education materials.
  • Gather information and prepare briefing materials for DBSA staff and chapter representatives for media interviews.
  • Work with Advocacy team in management of DBSA Speaker’s Bureau representatives and scheduling of speaking opportunities.
  • Use Meltwater News service to create national and local media lists and research specific media outlets.

 Organizational Support

  • Additional responsibilities as required.

QUALIFICATIONS

These recommended qualifications and related work experience are suggestive in nature only. They are not intended to limit or restrict association employees or applicants in any way.  They are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties and responsibilities of the position. The requirements of this position are subject to change with or without prior notice.

 Education and Professional Work Experience

A combination of education and experience providing the required skills and knowledge for successful performance of the position’s duties and responsibilities. Typical qualifications would be for the following:

  1. Bachelor’s degree from an accredited college or university with major course work in marketing, communications, media/public relations, business or related field.
  2. Minimum of three years of professional marketing, communications, media and/or public relations experience.

Knowledge and Skills

  • Demonstrated success in expanding organizational/corporate brand and program awareness.
  • Experience managing cross-channel marketing, communication, and public relations strategies including, but not limited to, print and electronic newsletters, direct mail, advertising, and social media.
  • Working knowledge of WordPress, Photoshop, InDesign, Dreamweaver and Google Analytics.
  • Knowledge of modern principles, practices and methods of communications, marketing, and public relations, as well production of publications required.
  • 3+ years of professional-level experience writing and editing copy. Excellent written and verbal communication skills a must. Writing samples will be required prior to/at interview.
  • Excellent project management skills required with the ability to prioritize and complete numerous projects in a fast-paced, team-oriented environment.
  • Extensive knowledge of social media best practices required.
  • Must work well both independently and as part of a team.
  • Expert knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint required.
  • Non-profit professional experience a plus.
  • Working knowledge of Raisers Edge, WYSIWYG-based website platforms a plus
  • Knowledge and understanding of mental health issues a plus.
  • Personal experience (self, family, or friend) with depression or bipolar disorder a strong plus.

INTERNAL/EXTERNAL RELATIONSHIPS

Internal: Coordinates with all internal staff. Reports to the VP, Communications.

External: Works with all key stakeholder groups, DBSA constituents, national and local media, funders, mental health thought leaders, and researchers.

How To Apply

Please direct resume and cover letter to jobs@dbsalliance.org.

Project Manager

Reports to: Vice President, Development & Vice President, Communications

ORGANIZATION SUMMARY

The Depression and Bipolar Support Alliance (DBSA) is a leading national organization focusing on mood disorders including depression and bipolar disorder, which affect over 21 million Americans, account for over 50% of the nation’s suicides every year and cost $23 billion in lost workdays and other workplace losses.

DBSA’s peer-based, wellness-oriented, and empowering services and resources are available when people need them, where they need them, and how they need to receive them—online 24/7, in local support groups, in audio and video casts, or in printed materials distributed by DBSA, our chapters, and mental health care facilities across America.

Through more than 500 support groups and approximately 150 chapters, DBSA reaches millions of people each year with in-person and online peer support; current, readily understandable information about depression and bipolar disorder; nationally recognized peer support services, training, advocacy, and empowering tools focused on an integrated approach to wellness.

DBSA is led by and created for individuals living with a mood disorder, and that experience informs everything that we do.

OUR VALUES

  1. Community—DBSA creates the opportunity for meaningful lives by compassionately engaging with individuals and providing peer-led support groups, educational materials, and wellness tools that focus on resilience, achievement, creativity, and connection.
  2. Inspiration—DBSA celebrates peers’ accomplishments, including those of the many talented, successful individuals recognized by the public for their contributions to the world.
  3. Wisdom—DBSA advances learning through research and experience while promoting a transformative understanding of mental health through wide, timely dissemination of information about the latest treatments, wellness practices, and lived experiences.
  4. Responsibility—DBSA advocates for the right of peers to choose their own paths to mental, emotional, and physical wellness while promoting structures and practices that advance whole health and accessible care for everyone.

Scope of Role

DBSA is seeking a seasoned project manager to help support our strategic direction and communications priorities. This new position is ideal for someone interested in helping to shape this role in a growing, dynamic organization committed to expanding peer support and mental health resources to our audiences.

Duties & Responsibilities

  • Liaise with staff from all departments to identify and define project requirements, scope of work, and objectives that align with organizational goals
  • Coordinate with teams to assign resources, define and write project briefs, and ensure projects remain within scope, schedule, defined budgets, and deliverables
  • Develop and maintain communications calendar
  • Analyze project progress and ensure all parts of an assigned project are processed, organized, and advancing according to predetermined timelines and deliverable dates
  • Assist in assigning project tasks to relevant parties and check in for status updates
  • Develop and maintain project performance databases that track overall progress and the accomplishment of specific milestones
  • Report project outcomes and/or risks to the appropriate management channels as needed—escalating issues as necessary based on project work plans
  • Act as a point of communication between DBSA teams and external resources
  • Deepen partnerships with outside resources—including third-party vendors
  • Liaise with program managers across the organization and the development team to track revenue by project, invoicing criteria; create and submit reports

Qualifications

These recommended qualifications and related work experience are suggestive in nature only and are not intended to limit or restrict applicants in any way. Alternative qualifications may be substituted if sufficient to perform the duties and responsibilities of the position. We encourage all applicants who believe their skills and experience are sufficient to do the job well to apply.

  • BA degree or equivalent
  • Minimum of four years project management experience
  • Commitment to supporting individuals living with a mental health condition
  • Ability to plan, prioritize, and complete multi-faceted projects in a fast-paced, team-oriented environment
  • Knowledge of project management tools and principles
  • Strong analytical abilities, computation, negotiation, and problem-solving skills
  • Ability to create reports, presentations for internal and external audiences
  • Effective written and verbal communications skills
  • Knowledge of budgets, finance, and contract management
  • Ability to work well independently and as part of a team
  • Working knowledge of Google Analytics, SEO, as well as database systems; experience with Raiser’s Edge a plus
  • Expert knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint required

Benefits

Additional Salary Information: $44,000 – $49,000 annually

This is a full-time position with benefits including health, dental, vision, disability, 401K and life insurance. Position will primarily work standard hours of 8:30 am – 5:00 pm, flexible start/end times possible. Periodic evening or weekend hours may be required.

This position will be remote/work from home to start and will eventually transition to DBSA’s National Office.

Professional Level

DEDICATION TO AN EQUITABLE WORKPLACE

DBSA is committed to equal employment opportunity for all employees, and to providing employees with a work environment free of any form of discrimination and harassment. DBSA is committed to achieving a diverse workforce through our equal opportunity and nondiscrimination policies in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

At DBSA, we make a point to celebrate our differences and respect each other’s unique perspectives. In fact, it is core to the work we do. DBSA encourages our employees to bring their authentic selves to work, where they receive a wholehearted welcome.

How To Apply

Please direct resume and cover letter to jobs@dbsalliance.org.

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