Depression and Bipolar Support Alliance (DBSA) is a leading national organization focusing on mood disorders including depression and bipolar disorder, which affects over 21 million Americans, accounts for over 50% of the nation’s suicides every year, and costs $23 billion in lost workdays and other workplace losses.
Through our extensive online and print resources and our support groups and chapters, DBSA reaches millions of people each year with in-person and online peer support; current, readily understandable information about depression and bipolar disorder; and empowering tools focused on an integrated approach to wellness.
DBSA publishes in peer-reviewed medical journals and conducts surveys on issues of importance to individuals living with mood disorders and those treating these disorders.
DBSA’s prestigious 40-member Scientific Advisory Board (SAB) is comprised of leading researchers and clinicians in the field of mood disorders. SAB members review DBSA publications and programs for medical and scientific accuracy. In addition, SAB members present at DBSA conferences, author peer-reviewed manuscripts on behalf of the organization, and represent DBSA to the media.
DBSA is a not-for-profit 501(c)(3) organization and depends upon public support to achieve its vital mission to empower and educate peers…and save lives. Roughly 85% of DBSA’s budget comes from charitable contributions, which include gifts and grants from corporations, foundations, individuals, and government agencies. The remaining 15% of DBSA’s budget comes from earned revenues, chapter affiliation and membership fees, program dues, contracted work in training and consultation, and event and publication fees.
DBSA’s Commitment to Diversity, Equity, and Inclusion
DBSA recognizes the unique ways identity, culture, and access affect people living with mood disorders. We strive to create safe and inclusive spaces for individuals to feel empowered on their own path to wellness. DBSA seeks to create equitable access to peer support services and mental health resources and advocate for all individuals with a lived experience with a mood disorder, regardless of cultural and social identity or systemic barriers.
Our Team Values
Integrity
- Perform at the highest standards. We strive for best in class.
- Be honest in our interactions and develop trusting relationships.
- Take personal, and where appropriate, team responsibility for results.
- Acknowledge what we don’t know.
Openness
- Demonstrate a willingness to continuously learn, grow, and change.
- Celebrate our differences.
- Be present, curious, and receptive to new and different ideas and situations.
Mindfulness
- Ask for help and reciprocate help when needed.
- Respect each other’s perspectives, experiences, and sensitivities.
- Be mindful of our individual impact on the work environment.
- Speak with thoughtfulness. We think before we speak.
Collaboration
- Show a willingness to give up personal ownership for the greater good/outcome.
- Work together to foster individual and organizational growth.
- Create an environment where the whole is greater than the sum of its parts.
- Have a holistic view of the work of the organization.
- Remain flexible to achieve optimal outcomes.
Dedication to an Equitable Workplace
DBSA is committed to equal employment opportunity for all employees, and to providing employees with a work environment free of any form of discrimination and harassment. DBSA is committed to achieving a diverse workforce through our equal opportunity and nondiscrimination policies in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. At DBSA, we make a point to celebrate our differences and respect each other’s unique perspectives. In fact, it is core to the work we do.
Current Employment Opportunities
Peer Support Coordinator, Breakthrough Development for People Thriving with Bipolar Disorder (BD²)
Reports to: Director, Peer Support Services
Breakthrough Development for People Thriving with Bipolar Disorder (BD²)
The BD² Integrated Network, managed by the Milken Institute, seeks to improve care, intervention and outcomes for people living with bipolar disorder. The BD² approach combines the power of discovery with accelerated translation of findings to care by generating data collected in real-world clinical settings alongside a comprehensive longitudinal research study.
One of DBSA’s core beliefs centers on peer support as a powerful, evidenced-based wellness tool that can be beneficial to both patients (peers) and their supporters. DBSA believes peer support should be available to anyone with a mental health condition who seeks it as part of their treatment of care. DBSA is proud to partner with the BD² Integrated Network to provide peer support and other wellness tools to BD² research participants as part of their long-term involvement in the various studies. Research subjects will find a sense of community among their fellow participants, find wellness through the interaction with other peers, and find encouragement and hope throughout the duration of the studies.
SCOPE OF ROLE
The DBSA Coordinator, Peer Support Services, is an integral member of the Peer Support Services Team. This position serves as the first line of contact for peers participating in research. The Coordinator, Peer Support Services, is responsible for coordinating the administrative and first-line communication aspects of the Peer Support Services Department, with focus an initial focus on DBSA’s partnership with the BD² program.
DUTIES AND RESPONSIBILITIES
BD² Program Coordination
- Serve as essential point of contact for BD² site coordinators, facilitators, and program vendors.
- Establish and maintain relationships with BD² participants, volunteers, facilitators, and site coordinators where needed.
- Set up new online support groups for the BD² program and coordinate all aspects of the program, including working with research sites, DBSA chapters, technology partners; reporting; and payment of invoices for all contractors and vendors and related activities.
- Maintain BD² program database and assist with maintenance of databases; continually update records using Raisers Edge, Excel, and web-based software to communicate relevant changes to staff on a timely basis.
- Collaborate internally and with partners to create communications strategy for BD² program.
- Collaborate with internally and with partners to plan and execute peer councils related to the BD² program.
- Create, analyze and distribute reporting for the BD² program.
- Work towards program goals and objectives.
Peer Support Services Program Support
- Serve as essential point of contact for peers looking for more information about the programs within the Peer Services department.
- In collaboration with the Peer Support Services team, track Peer Support Services program KPI’s, with a focus on the BD² program.
- Assist in grant writing and reports by serving as subject matter expert on the BD² program and potentially other programs within Peer Support Services.
- Participate in meetings with potential partners for projects that fall within the scope of BD² and other priorities within the Peer Services team.
QUALIFICATIONS
Education and Professional Work Experience
- Minimum of two years of professional experience in customer service or communications
- Associate’s degree or equivalent work experience
Knowledge and Skills
- Commitment to supporting individuals living with a mood disorder
- Excellent customer service/people management skills
- Mastery of Microsoft 365 Suite Programs and Outlook
- Ability to manage multiple priorities
- Ability to work with minimal supervision
- Ability to work both independently and in a team environment
- Ability to pick up on systems and duties with minimal training
- Excellent time management and organizational skills
- Strong verbal and written communication skills, excellent telephone and interpersonal skills necessary
Preferred
- Experience project management and data management software (such as Smartsheet or Raiser’s Edge) is preferred
- Personal experience (self, family, or friend) with depression or bipolar disorder is a strong plus
INTERNAL/EXTERNAL RELATIONSHIPS
Internal: Coordinates with all internal staff. Reports to the Director, Peer Support Services
External: Primary external relationships will be established with BD² participants, volunteers, facilitators, researchers, and site coordinators
SALARY & BENEFITS
Salary Information: $61,000 – $65,000 annually
This is a non-exempt (hourly) full-time position with generous benefits including health, dental, vision, disability, 401K, and life insurance. The position will primarily work standard hours of 8:30 am – 5:00 pm, with flexible start/end times possible. Periodic evening or weekend hours may be required.
Currently, this position requires two (2) days (Monday & Wednesdays) in the office. The candidate may work the remaining days remotely. *
* This policy may be reviewed and revised.
HOW TO APPLY
Please direct resumes and cover letters to jobs@dbsalliance.org.
