DBSA National Online Support Groups are transitioning from HeyPeers to ShareWell, a new platform that will help us create a more sustainable, connected, and engaging peer support experience.
Transitioning to ShareWell: Frequently Asked Questions
We know transitions can take some adjustment, and we appreciate your patience as we make this move together.
Why is DBSA moving to ShareWell?
Moving to ShareWell helps ensure the long-term sustainability of DBSA’s National Online Support Group program.
This transition will allow us to:
- Expand support offerings more easily
- Launch new groups more quickly
- Create stronger connections between peers
- Offer new community-building features
- Continue growing access to peer support
When is the transition happening?
Groups will transition in phases:
Week of September 20, 2026
- Parents & Caregivers Groups
Week of October 18, 2026
- Black Community Groups
- Rural Community Groups
- LGBTQ+ Community Groups
- Family & Friends Groups
November 1, 2026
- All remaining DBSA National Online Support Groups will transition to ShareWell.
Beginning November 1, all National Online Support Groups will be hosted exclusively on ShareWell.
Will group schedules change?
No. Groups will continue to meet at their regularly scheduled times whenever possible.
As part of this transition, DBSA also plans to introduce new support groups and additional opportunities for connection.
Where can I find DBSA groups on ShareWell?
From there, you can browse available groups and register for upcoming meetings.
Do I need a ShareWell account?
Yes. To participate in groups hosted on ShareWell, you must:
- Create a ShareWell account
- Register for the group you’d like to attend
- Complete the member intake form
You may use the same email address you currently use for other DBSA programs if you’d like.
How do I register for a group?
Step 1: Create your ShareWell account.
Step 2: Visit the DBSA National Online Support Group Community Page.
Step 3: Find the group you’d like to attend.
Step 4: Select Register or Join Waitlist if the group is full.
Step 5: Complete the member intake form.
Is there a deadline to create my account?
No. However, we encourage you to create your account early so you’ll be ready when your group transitions.
I’ve never used ShareWell before. How can I get comfortable with the platform?
A great way to explore ShareWell before your support group moves is by attending a DBSA Create to Cope (C2C) Workshop.
Create to Cope workshops are already hosted on ShareWell and provide a great opportunity to:
- Create your account
- Learn how the platform works
- Explore the DBSA community page
- Feel more comfortable using the new system
What’s new on ShareWell?
ShareWell offers additional ways to build community and stay connected.
Features include:
- Adding friends
- Chatting with peers before and after meetings
- Stronger community connections
- Expanded support opportunities
- A mobile app coming soon
Will my group facilitator stay the same?
Some groups may have different facilitators after the transition.
While you may see some new faces, all DBSA groups will continue to be led by trained peer specialists dedicated to creating safe, welcoming, and supportive spaces for participants.
Our commitment to quality peer support remains unchanged.
Will the support group experience change?
The heart of the experience remains the same.
- DBSA support groups will continue to provide:
- Peer-led support
- Respectful and welcoming environments
- Opportunities to connect with others who understand
- A focus on hope, wellness, and recovery
The platform is changing, but our mission and community are not.
Is there a cost to attending groups?
Registering with ShareWell is free. Members may attend up to 4 groups each month. If participants want to attend more groups, or seek additional services, those opportunities are available with various levels of ShareWell subscriptions.
I am interested in being a facilitator; where do I start?
Need Help?
If you have questions about the transition, we’re here to help.
- Peer Support Services: pss@dbsalliance.org
Thank You
Thank you for your patience and support during this transition. We’re excited about the opportunities ShareWell will bring and look forward to continuing to grow our peer support community together.
